EasyDesk Helpdesk 1.9.7g3 DC0302211 4.53 MB
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres.EasyDesk Helpdeskis designed to be quick and easy to use.Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the databaseon a local drive.EasyDesk is an extremely reasonably priced self contained helpdesk call logging system with filtering, ownership, call logging, searchingetc.A feature of EasyDesk is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or bycustomer, record inventory against customers, free text searches against queries to see previous solutions.
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